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Technical Review: Architecting an AI-Driven Decision Support System for Enhanced Online Learning and Assessment
A comprehensive review of artificial intelligence-based decision support systems (DSSs) designed for online learning and assessment, synthesizing advancements from 2020 to 2025 is presented, providing actionable insights for designing equitable, efficient, and scalable AI-DSSs to transform online education.
The rapid expansion of online learning platforms has necessitated advanced systems to address scalability, personalization, and assessment challenges. This paper presents a comprehensive review of artificial intelligence (AI)-based decision support systems (DSSs) designed for online learning and assessment, synthesizing advancements from 2020 to 2025. By integrating machine learning, natural language processing, knowledge-based systems, and deep learning, AI-DSSs enhance educational outcomes thr