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Chatbots in Education: A Dual Perspective on Innovation and Ethics
This is a literature review discussing the potential of AI chatbots in e-learning, proposing a 'new Socratic method' for chatbot interactions to enhance critical thinking, and examining ethical concerns around sentiment analysis and student data privacy. The paper synthesizes existing research rather than presenting original evaluation methodologies or benchmarks for measuring chatbot effectiveness in K-12 settings.
The integration of Artificial Intelligence (AI) in education, particularly through the use of chatbots, has garnered significant attention for its potential to revolutionize e-learning. Chatbots, powered by Natural Language Processing (NLP), offer a promising avenue for personalizing educational experiences and enhancing student engagement (Bradeško & Mladenić, 2012; Anghelescu & Nicolaescu, 2018). This article synthesizes the current literature on the application of chatbots in e-learning, high